Hey Music Teachers,
Do you find yourself writing the same emails over and over again?
Our make up policy states..."
Thanks for contacting us about lessons! In our piano classes..."
You know what I'm talking about here.
Most parents have the same questions about lessons that you have to frequently answer.
Unfortunately, we also live in a world where people don't read things so we have to re-answer questions from time to time (while trying not to sound annoyed).
STOP the madness! It's time for all of us Music Teachers and Studio Owners to stop wasting time repeating ourselves to parents and students.
You don't need to rewrite the same emails for generic responses.
FAQ, Makeups, Policy, Payments, etc.
All of these can have a stock email written for them that you (or an admin) can send without crafting a personal message each time.
Here's what we're going to do...
1. Make a list of all the questions you get about how you teach Music Lessons.
What questions do parents have about your private lessons? Group lessons? Piano labs?
What types of emails do you get from your current students about scheduling make ups? Dropping lessons?
Go through your emails and find all of those commonalities.
2. Start with your most common emailed question about Music Lessons.
Look through some emails to see what you get asked the most.
Is it about make ups?
Some other policy?
Find it and pull up your last 3 responses.
There's probably a lot of similarity already.
Use that and write out a template to create a stock email!
3. Wash. Rinse. Repeat with all of the other repeated questions you receive as a Music Teacher about lessons.
Move on to your next most common email and do the same until you've got them all done.
4. Get organized Music Teachers! Save your stock emails and organize them through Trello or similar.
Don't have Trello? Sign up for free here!
I took a screenshot of the Trello Board I created for all of my stock email responses.
What I love about this is not only can you just copy and paste your draft responses to save time on emailing students and parents, but you can also let a manager or admin for your music school use these to respond to emails on your behalf!
BOOM. What a time saver!
It may be a little extra work in the beginning, but if you are an overworked music teacher, this is going to SIMPLIFY your workload immensely!
1. You don't need to waste time rewriting the SAME emails.
2. Make a list. Check it twice.
3. Start with your most common questions.
4. Wash. Rinse. Repeat.
So, what are the most frequent emails you receive?
What's your stock response?
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